T-Mobile Strikes Deal With OpenAI
T-Mobile US said it would partner with OpenAI to build an artificial-intelligence platform designed to help the telecom company gain and keep customers. The companies said the new platform, called IntentCX,
T-Mobile and OpenAI Strike a Deal to Create IntentCX
With the aim to incorporate AI, T-Mobile and Open AI have struck a deal and created a new customer service system, IntentCX.
T-Mobile embraces AI tech by giving OpenAI customer data
T-Mobile has an answer for those frustrated by automated customer-service calls and it’s not hiring more hotline workers. It wants to build a robust AI platform based on harvested customer data. The Bellevue-based telecom giant announced Wednesday it had reached a multi-year agreement with artificial intelligence firm OpenAI.
T-Mobile to Use ChatGPT Tech for AI-Powered Customer Support
The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers.
T-Mobile partners with OpenAI for customer service revamp
T-Mobile CEO Mike Sievert talks to OpenAI CEO Sam Altman at T-Mobile's Capital Markets Day on Wednesday. Photo: Ina Fried
T-Mobile teams up with AI to redefine customer service
T-Mobile is making a bold move into AI in 2024, partnering with OpenAI to revolutionize how it handles customer support. With their new system, “IntentCX,” AI will do more than just answer questions—it'll take action.
T-Mobile and OpenAI Join Forces to Revolutionize the Customer Experience with First-Ever Intent-Driven AI-Decisioning Platform
T-Mobile (NASDAQ: TMUS) and OpenAI have forged a groundbreaking multi-year agreement that will revolutionize the customer experience and reset customer success benchmarks for companies around the world.
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T-Mobile Tells FCC That $4.4 Billion UScellular Deal Will Deliver FWA to Underserved Rural Areas
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T-Mobile's New AI Service May Soon Handle Support and Make Account Changes for You
Like most companies in 2024, T-Mobile is jumping onto the AI train. On Wednesday, the carrier announced that it has a new ...
Spectrum clearly wants you to bundle home internet and mobile service, but should you?
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T-Mobile accused of underpaying employees for overtime in the US
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T-Mobile CEO talks Sprint merger, iPhone 16 demand, what's next
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T-Mobile Surpasses 2021 Capital Markets Day Goals, Sets New Ambitions, Boosts Dividend & More
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