Broadband boosts even the most in-demand and fundamental applications already on offer today — indeed, one of the main incentives for residential ... making a phone call, call waiting, caller display ...

Vonage Premier for Service Cloud Voice is currently available on the Salesforce AppExchange with Salesforce BYOC for CCaaS ...

With BYOC for CCaaS, Vonage Premier for Salesforce Service Cloud Voice customers will have the ability to integrate Vonage omnichannel and AI-powered capabilities into their existing contact ...

Vonage, a wholly owned subsidiary of Ericsson ERIC, recently joined Salesforce Inc’s CRM Bring Your Own Channel for Contact Center as a Service (BYOC for CCaaS) pilot program. The BYOC for CCaaS ...

With BYOC for CCaaS, Vonage Premier for Service Cloud Voice customers will now be able to connect with customers across various communications channels, as well as access data insights and AI ...

Vonage announced a new collaboration with SAP SE that is focused on leveraging generative AI and NextGen use cases.

One of the first contact centre providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution HOLMDEL, N.J.–(BUSINESS ...