Lost or stolen device help | T-Mobile Support
WEBLet T-Mobile help you through the difficult process of losing your device or having it stolen. Get help with a Prepaid account. On this page: Protect your account. Locate or lock your device. Get a replacement device. Restore service. Prepaid customers. FAQs.
File a device protection claim | T-Mobile Support
WEBEnsure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.
Protection <360> ® and device protection - T-Mobile
WEBProtection<360> covers the repair or replacement of your device in the event of hardware service issues (mechanical breakdown), even after the manufacturer's warranty expires, accidental damage, and loss and theft.
Claim Help | T-Mobile | Assurant
WEBIf your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number).
T-Mobile Premium Handset Protection | Assurant
WEBT-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT | T-Mobile …
WEBJun 6, 2021 · If you have a tier 6 device, this can end up being a surprise charge of $600 on your phone bill that you'll be responsible for paying as Tmobile or any phone carrier using Assurant for the services can do nothing about except shut off your services if …
T-Mobile Lost Phone Replacement: How To Get A New Phone …
WEBOct 31, 2023 · Call T-Mobile customer service at 1-800-937-8997. Follow the prompts to speak with a representative and report the lost or stolen phone. The representative will guide you through the process of filing a claim and/or suspending service on the lost or stolen phone. Option 2: Using Log in into Your T-Mobile Account.
Replacement Phone - T-Mobile Community
WEBApr 4, 2023 · Usually a T-Mobile Store will only replace a device if it is defective within the first 14 days. Beyond that, you can take advantage of the warranty provided by the manufacturer or if you pay for the insurance, file a request …
T-Mobile Warranty program | T-Mobile Support
WEBContact the manufacturer directly if you do not want to, or cannot, participate in T-Mobile’s device replacement program. If you have Protection <360>, contact Assurant. Explore eligibility options to upgrade your device.
T-Mobile phone insurance: Everything you need to know
WEBMay 22, 2024 · What is it? Who can enroll? Insurance plans and their costs. Benefits. Filing claims. Should you get it? As one of the three biggest wireless carriers in the country, T-Mobile offers a diverse...