File a device protection claim | T-Mobile Support
WEBEnsure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim.
Lost or stolen device help | T-Mobile Support
WEBLet T-Mobile help you through the difficult process of losing your device or having it stolen. Get help with a Prepaid account. On this page: Protect your account. Locate or lock your device. Get a replacement device. Restore service. Prepaid customers. FAQs.
Protection <360> ® and device protection - T-Mobile
WEBProtection<360> covers the repair or replacement of your device in the event of hardware service issues (mechanical breakdown), even after the manufacturer's warranty expires, accidental damage, and loss and theft. ... The McAfee ® Security for T-Mobile app and the Protection<360> app by Assurant ® aren’t insurance products or service ...
T-Mobile Premium Handset Protection | Assurant
WEBFile or Track a Claim. T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
FAQs | T-Mobile | Assurant
WEBWhen you file a claim, depending on the device protection plan you’re enrolled in, we’ll present you with the replacement option available to you, which may include service through Apple for eligible devices, device replacement through JUMP! ® Upgrades, advanced exchange replacement by mail, or walk-in repair.
T-Mobile Adds In-Store Repairs and More Device Protection …
WEBSep 16, 2021 · T-Mobile is upgrading 500 stores across the country to now include in-store device repairs by industry-certified experts from Assurant, with more locations to come.
T-Mobile Equipment Protection Program | Assurant
WEBMade Easy. File or Track a Claim. Continue filing saved claim. What you'll need to file your claim. Device make/manufacturer, model, serial number and IMEI number. Account holder contact information. Details about what happened to your device. Deductible Payment. Flexible Options for your Replacement. Replace My Device.
Protection <360> - mytmoclaim.com
WEBBasic Device Protection. Want protection but without the extras? With Basic Device Protection, get unlimited accidental damage coverage, including $29 screen-only repair for eligible smartphones, and protection in the event of loss and theft and hardware service issues (mechanical breakdown).
T-Mobile Warranty program | T-Mobile Support
WEBContact the manufacturer directly if you do not want to, or cannot, participate in T-Mobile’s device replacement program. If you have Protection <360>, contact Assurant. Explore eligibility options to upgrade your device.
T-Mobile Device Damage Guide: Steps for Repair & Replacement
WEBMay 22, 2024 · T-Mobile provides support for customers dealing with damaged devices, whether it’s a cracked screen, liquid damage, or other issues. Here’s a guide to help you through the steps of checking your device’s condition and understanding your options for repair or replacement with T-Mobile.