File a device protection claim | T-Mobile Support
WEBEnsure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim.
Protection <360> ® and device protection - T-Mobile
WEBDevice protection is not required to activate service with T-Mobile, but without protection, you may be responsible for the full replacement cost of your device if it is accidentally damaged, lost, stolen or suffers a mechanical breakdown.
T-Mobile Warranty program | T-Mobile Support
WEBContact the manufacturer directly if you do not want to, or cannot, participate in T-Mobile’s device replacement program. If you have Protection <360>, contact Assurant. Explore eligibility options to upgrade your device.
Claim Help | T-Mobile | Assurant
WEBIf your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number).
T-Mobile Premium Handset Protection | Assurant
WEBFile or Track a Claim. T-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
FAQs | T-Mobile | Assurant
WEBIf you’ve misplaced the mailing label needed to return your damaged device, you can print a replacement mailing label following these three easy steps: From the Homepage, start at File or Track a Claim box. Enter your mobile number or serial number, complete the security check and click Submit.
T-Mobile Device Damage Guide: Steps for Repair & Replacement
WEBMay 22, 2024 — T-Mobile provides support for customers dealing with damaged devices, whether it’s a cracked screen, liquid damage, or other issues. Here’s a guide to help you through the steps of checking your device’s condition and understanding your options for repair or replacement with T-Mobile.
READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT | T-Mobile …
WEBJun 6, 2021 — For anyone requesting a replacement phone for a defective phone, you may want to consider opening a lost/stolen device claim instead of a defective replacement claim. Read your insurance documents to ensure this is true for you.
T-Mobile Equipment Protection Program | Assurant
WEBT-Mobile Premium Handset Protection, provided by Assurant, protects your device in the event of loss, theft, accidental damage (including water damage), and malfunction due to mechanical or electrical failure.
T-Mobile Adds In-Store Repairs and More Device Protection …
WEBSep 16, 2021 — T-Mobile customers can add Protection<360> when they make a qualified T-Mobile device purchase, completed repair, lease or finance – or up to 30 days later – in a T-Mobile store, online or by calling their T-Mobile Team of Experts.