File a device protection claim | T-Mobile Support
WEBEnsure the mobile number is the correct one for the damaged, lost, or stolen device. If it isn't, return to the Accounts screen and choose the correct mobile number. Follow the step-by-step directions on the Assurant website to file your claim. Need additional help with your claim? Call Assurant at 1-866-866-6285.
T-Mobile Warranty program | T-Mobile Support
WEBPrepare for your replacement. Back up your device and reset it to remove personal information, which we can help you with at the store. Device color is not guaranteed. The replacement device may be refurbished and will carry a 90-day warranty, or the original warranty, whichever is longer.
Check the condition of a device | T-Mobile Support
WEBCall Assurant at 1-866-866-6285. Once the claim is filed, be sure to schedule an Assurant Repair appointment at one of our T-Mobile Device Service Locations via the text message or confirmation email sent from Assurant. Find the closest repair location using the Find a T-Mobile store locator.
Claim Help | T-Mobile | Assurant
WEBIf your device was lost or stolen, call T-Mobile at 1-877-778-2106 to suspend your service and protect yourself against unauthorized charges. Have your mobile number and device information (manufacturer, model, and serial number).
T-Mobile Premium Handset Protection | Assurant
WEBRepair My Device. If your device is eligible for repair, you'll be able to schedule an appointment at a nearest repair location once your claim is approved. Replace My Device. Once your claim is approved, we'll mail you a reconditioned replacement device of like type and quality. When to expect your replacement device...
Protection <360> - mytmoclaim.com
WEBStarting October 1, 2024, you can enjoy: Unlimited accidental damage claims, including front screen and back glass repair. Front screen repairs for $0 for eligible smartphones 1. Back glass repair for $29 for eligible smartphones 1.
READ FIRST BEFORE FILING INSURANCE CLAIMS THRU ASSURANT | T-Mobile …
WEBJun 6, 2021 · For anyone requesting a replacement phone for a defective phone, you may want to consider opening a lost/stolen device claim instead of a defective replacement claim. Read your insurance documents to ensure this is true for you.
Replacement phone - T-Mobile Community
WEB1 day ago · Replacement phone. Hello I was just wondering if I could unlock my phone that was replaced by T-Mobile cause it was broken. Trying to figure out if I could unlock it because after the replacement I supposed to have payments for this phone and then I realized that T-Mobile didn’t charge me anymore for …
T-Mobile Device Damage Guide: Steps for Repair & Replacement
WEBMay 22, 2024 · T-Mobile provides support for customers dealing with damaged devices, whether it’s a cracked screen, liquid damage, or other issues. Here’s a guide to help you through the steps of checking your device’s condition and understanding your options for repair or replacement with T-Mobile.
Protection <360> ® and device protection - T-Mobile
WEBProtection<360> covers the repair or replacement of your device in the event of hardware service issues (mechanical breakdown), even after the manufacturer's warranty expires, accidental damage, and loss and theft.